Ordering in Bulk or Shipping Custard?

We offer bulk orders (10+ items) for personal or commercial use, and we ship outside of St. Louis via UPS Overnight. If you're ordering locally, call (314) 481-2124 between 11 AM – 6 PM.
*During peak times and holidays, we kindly ask that you place orders further in advance so we can prepare accordingly and accommodate demand*


If you have additional questions, be sure to check out our FAQs at the bottom of the page.

Bulk Orders (Local Pickup)

1. Choose Your Flavors

  • We always have Vanilla, Chocolate, Strawberry, Chip, Heath Bar, and Oreo in stock. Other flavors can be made with advance notice — just give us time to prepare!

2. Call to Place Your Order

  • Call us at (314) 481-2124 between 11 AM – 6 PM to place your order. We recommend calling at least 48 hours in advance, especially during busy seasons or holidays.

    When you call, please have the following ready:

    • Name for the order (tax-exempt orders must be placed under the organization’s name)

    • Pickup date and time

    • Flavor selections

    • Payment (due at pickup, along with cooler deposit if applicable)

3. Pick Up & Keep It Cold

  • Pickups start at 11 AM, but staff is typically available by 9 AM — just ring the bell on the east side of the building for early assistance. We suggest picking up before 6 PM, as evenings get busy.

    To keep your order cold:

    • Dry ice is provided at no charge

    • For short trips, dry ice and the box are usually sufficient

    • For storage over 3 hours, bring a cooler or borrow one from us with a $25 refundable deposit (each holds up to 100 cups)

Pricing

  • 8oz frozen minis: $3.70 each

  • 50+ cups: 10% off ($3.33 each)

  • 100+ cups (Vanilla, Chocolate, Strawberry only): 20% off ($2.96 each)

  • Tax-exempt groups (schools, churches, resellers): Ask us about tax-free pricing

Shipping Orders (Out of State)

1. Choose Your Flavors

  • Each standard cooler fits 15 mini concretes or 8 pints. Browse our menu and pick your flavors.

  • Note: Pricing may vary depending on the flavors you choose.

2. Call to Place Your Order

  • Call our Chippewa location at (314) 481-2652 between 11 AM – 5 PM, at least 24 hours in advance.

  • Be ready with your shipping address (to calculate cost), flavor choices and a credit card for payment.

3.Pricing

  • Shipping costs vary by zip code and weight with the average is $150 per package

  • Areas like Kansas City and Chicago may qualify for lower UPS Ground rates.

  • Orders ship Monday–Thursday via UPS Overnight.

4. Additional Information

  • If you're ordering more than one standard cooler’s worth (over 15 minis or 8 pints), we'll need to calculate your shipping cost and call you back to confirm. Larger shipments may require additional packaging and customized UPS pricing based on weight and destination

Frequently Asked Questions:

Do you ship or deliver within St. Louis?

No — we do not offer shipping or delivery within the St. Louis area. However, local customers can place bulk orders (10+ items) for pickup at our Chippewa location.

How far in advance should I order?

At least 48 hours’ notice is preferred.
During peak times and holidays, please place orders further in advance so we can prepare accordingly and accommodate demand.

What size are the cups?

Our standard size is 8oz. frozen minis, pre-packed and ready in our freezer.

Can I order specialized options?

  • Yes! We always have Vanilla, Chocolate, Strawberry, Chip, Heath Bar, and Oreo in stock, but for 10 or more items you're welcome to mix flavors and sizes. We can also label each item individually upon request.

  • Orders must be placed by phone. You're welcome to email or fax your order details, but you must call us within one hour to confirm we received it. Orders are not considered placed or scheduled until confirmed by phone with a team member

When can I pick up my order?

  • Pickups start at 11:00 AM, but staff is usually available starting at 9:00 AM — just ring the bell on the east side of the building for early assistance.

  • We recommend picking up before 6:00 PM, as evenings tend to get busy.

Are utensils included?

Yes! Spoons and napkins are available at no additional cost upon request.

How is the custard packaged for shipping?

Custard is packed in an insulated cooler with dry ice to ensure it stays frozen during transit.

Donations 

All Donations are done through the mail.
Requests should be sent to:
6726 Chippewa St
St. Louis, MO 63109


 
Cart (0)